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Israel Consumer Council
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English > News > Advice for consumers regarding the refund of air tax for children on flights from the UK >

Advice for consumers regarding the refund of air tax for children on flights from the UK

If you flew with children from London or any other destination in the UK - you might have paid $ 100 too much. According to press reports, a class action lawsuit was recently filed against El Al, according to which the company collects £ 78 (about $ 100) in APD from customers aged 12-15 on flights from London, even though these taxes were abolished by the British government In 2016.

The Legal Department of the Consumer Council has published the letter (see link below) to be filled out and sent by consumers who are entitled to a refund on the APD they paid for a minor under 16.

To download letter to airline requesting APD refund, click here

It should be noted that consumers who purchased EL AL tickets will be automatically refunded as a result of the class action filed against El Al. For consumers who purchased tickets from other airlines, the letter published by the Council is a way for consumers to insist on their rights and receive a refund for the illegally collected fee.

Head of the Consumer Council, Ofer Marom, said that "the Consumer Council will act to increase consumers' awareness of their rights and the letter is a means of helping consumers to stand up for their rights and receive a refund for an illegally collected fee."

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The Israel Consumer Council is the largest consumer organization in Israel. It is a statutory, non-profit corporation which works to defend consumers and protect their rights, by handling complaints, seeking solutions..